The e-learning content listed here is available to use for Pro and Enterprise members only.
They will see a 'Launch' button. Click on this button to view the e-learning content. Use the 'Copy Link' button to copy the URL to forward to your participants.
Provides tools and techniques that can help learners to develop the skills required to be sensitive to other people’s needs and feelings, and to better understand a colleague’s perspective.
Allows learners to honestly assess their own levels of assertiveness and identify the areas for development that would be most beneficial for them to work on.
Introduces learners to Transactional Analysis and how the insight it provides can help them to improve their communication skills.
This module explains the five common approaches to conflict.