Managing for the First Time E-learning

Learners are introduced to four Modes of Coaching, exploring the different behaviours of each to identify when is the most appropriate time to use them.

Learners explore the challenges faced by managers when they receive feedback about a member of their team.

Learners explore the biggest influences on personal levels of engagement and the areas which are likely to be having the biggest impact on their team’s engagement.

Learners explore the importance of an employee's desire to do a good job and have pride in the organisation they do it for to build their team's engagement levels.

Explores what steps managers need to take to tackle an under-performing team member.

Helps learners to identify the differences between a leader and a manager and highlights the skills they will require to be both.

Learners explore different management styles to identify and understand their preferred style, before creating an action plan to develop their skills in order to get even better results from their team.

Learners consider the different approaches they need to take with the individuals in their team, based on their individual circumstances.

Provides learners with a simple technique that will enable them to deal constructively with feedback they are given.

Learners explore the pitfalls and dangers of giving advice when team members ask for help in solving their personal problems.

Learners identify what it takes for targets and objectives to be an effective tool in managing the performance of their team.

Learners get an opportunity to reflect on what motivates individual members of their team and how this information can be used to improve their performance.