Profile for Sukhi Vella

Background
With twenty years experience in the field of corporate learning and development, within British Airways, I have established myself as a role model of training design and delivery specifically in the areas of:

Leadership and Management
Emotional Intelligence
Employee Engagement
Trainer/Facilitator Development
Personal Effectiveness
Culture ChangeChange Management
Customer Service
Unconscious Bias/Allyship
Communication Skills

I believe that effective relationships and collaboration achieve results and my approach is designed to create a relaxed and informal environment to enhance each delegate’s and coachee’s natural learning capability whether that be face-to-face or in a virtual setting. I am known for my passion for challenging thinking in order to sustain learning or behavioural change within the workplace and facilitate. I facilitate others to make a difference to the business through their performance by being the best version of themselves that they can be.

My experience has been gained through various roles at British Airways in the People Department including Training Manager; Design and Development Project Manager; Executive Coach; Graduate Programme Manager

My seven years’ experience in the Procurement Department at BA also helped me to understand the commercial reality of business and to apply this in my work with my clients.

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Expertise
I have worked in the freelance arena for the last 9 years and my direct clients have included Vodaphone, The Collective, Seqirus, British Airways, International Hotel Group, John Lewis, Veolia, Premier Foods/Hovis, Heinz, Studio-Output, CLEAN, Jewish Care.

I am an Associate Consultant/Facilitator with a number of learning organisations and support the face-to-face design and delivery of a variety of bespoke learning and development interventions covering a variety of topics for various levels and functions across the respective organisations. Some of these include King, Marine Stewardship Council, Eisai, DHL Express, DHL Freight, Heathrow Airport Limited, Virgin Atlantic, Virgin Management, Merck, Care UK, Tesco and 3M.

Over the last few months I have converted a number of face-to-face learning interventions to virtual learning sessions as well as develop new virtual content around the topics of Resilience, Conscious Leadership, Change Management, Unconscious Bias and Influencing with a focus on keeping human interaction and experiential learning for each participant.

I am a Licensed Practitioner and part of the Insights Learning and Development core facilitator pool working with their direct clients and also part of the Insights Faculty team delivering Insights Discovery Accreditations.

I am an accredited ILM Level 7

When you attend one of my workshops be prepared for your brain to be stimulated through hard work, engaging debate and expect your performance to improve in a lasting way.

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Impact:

Client Feedback:
“I would have no hesitation in unreservedly recommending Sukhi as a facilitator both virtually and in person. I selected her to deliver three virtual focus groups recently for a most valued client. As I expected, she did so with a professional, clear and relaxed style. She constantly reassured the participants who were unfamiliar with Zoom and took every opportunity to unshare her screen and connect with her audience in a way that I never thought possible when communicating virtually. Sukhi listens with empathy, builds, summarises and all with warmth and encouragement so every contributor felt safe and valued. In addition she manages time and technology so smoothly and all sessions were extremely worthwhile”.

Delegate Feedback:
“The team enjoyed and appreciated this exercise tremendously! They have been talking about it amongst each other the days after the training and even shared their profiles with their supervisor and vice versa. Everyone was super engaged! Big thank you Sukhi for your super enthusiastic and professional job!” – Regional Sales & Marketing Manager Benelux

Coaching Feedback:“Being given the space to think. Thinking differently-used questions to get to the detail. Trust with Sukhi-felt I could be really honest and open. Being challenged to think about my situation differently”