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Time:
In total we estimate this exercise will take 75 minutes.
Aims: • To identify specific actions that will enable groups to achieve a shared vision. • To help individuals see how they will contribute to the achievement of a shared vision.
About
Time: The exercise in this module can be complete within 45 minutes. In total, allowing for discussion, we recommend allowing 75 minutes to complete the module.
Aims: • To identify specific actions that will enable groups to achieve a shared vision. • To help individuals see how they will contribute to the achievement of a shared vision.
Group Size: This module is suitable for use with most workshop/courses but is not recommended for use where the group has more than 25 participants (e.g., conferences).
Useful For: Staff at all levels working in a team. It is particularly well suited to new teams formed for a fixed period to manage/implement a project.
You'll Need: • Plenty of sheets of thin A4 card. • A selection of coloured pens (felt tip pens are ideal).
Notes: This module allows the group to share their ideas on how they intend to work together to achieve a shared vision. The group need to be clear about what their vision is. If this isn’t the case, then you might wish to use the module, Creating a Shared Vision beforehand to achieve this. If you are using the organisation, or team’s vision statement, you will need to pre-prepare a visual aid (PowerPoint or Flipchart) to display at the start of the exercise.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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Great activity to enable teams to collaborate and work together in building a shared vision/strategy for the team.
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Donna Rodgers
rated this item with 4 stars.
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This is a good activity to run in conjunction with ‘creating a shared vision’ and is the logical next step. It was good for helping individuals identify the specific steps that are needed to create a shared vision. It was a good activity for placing some onus on each group member to realise how it is the individual parts that make up the whole. There is a little bit of preparation needed for this one, so make sure that you are able to access the additional resources outlined on the Trainers' Library website before you think about running this one.
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Previous Member
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Time:
In total we estimate this exercise will take 90 minutes.
Aims: • To encourage participants to think about how they would introduce a change programme. • To consider the importance of establishing a sense that change is essential and urgent. • To encourage participants to think about how they'll sustain change.
About
Time: This exercise will take about 45 minutes to complete. In total, allowing for discussion, we recommend allowing 90 minutes to complete this module.
Aims: • To encourage participants to think about how they would introduce a change programme. • To consider the importance of establishing a sense that change is essential and urgent. • To encourage participants to think about how they'll sustain change.
Group Size: This module is suitable for use with groups of up to 15 participants.
Useful For: Managers.
You'll Need: Nothing other than the materials provided.
Notes: The primary aim of this exercise is to encourage participants to think about how they would introduce and communicate the need for change, and how they would manage the process of change, rather than to think, in detail, about what changes need to be made. However, if you prefer to give this exercise a broader perspective to include elements of strategic thinking and project management, you may wish to give participants longer in order to think about and plan in some detail, how they would change the mail-order operation in Beastly Barbecues, as well as how they’d then communicate and manage that change programme.
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I introduced this exercise into a senior leadership programme where the MD was concerned about the energy of his team in embracing and driving change. The exercise went well and the customer was pleased to report that in a subsequent management meeting there was a marked boldness in relation to making change happen that he had not seen before.
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Paula Cook
rated this item with 4 stars.
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I used Beastly Barbeques within a module of a leadership programme where the focus was on delivering change. The module provided a great introduction to the topic of change management. Following the use of the case study, I took the participants through the Kotter model step-by-step and included supporting material such as SWOT and stakeholder analysis, preparing a vision statement and even a staff engagement presentation. Beastly Barbeques contained sufficient information to support discussions and apply all the supporting material to the scenario. The participants enjoyed the session and were able to apply the learning to their own workplace despite this being very different to the organisation described.
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Previous Member
rated this item with 4 stars.
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You know the scene. Last minute call, desperate client – “I need a change management module for team leaders for next week. Can you help me out please?” You agree, look at your existing material and somehow it seems a bit flat and stale. So what do you do? You go to Trainers Library, browse and download “Beastly Barbecues”. That’s just what I did for a session with six public sector team leaders. Here are my thoughts: 1) Clear introductions and guidance. 2) Fun and meaty case study. 3) I ran it with just one team, adjusted timings accordingly and didn’t use the feedback sheet. No problems at all. 4) Group dived straight into it and therefore, some useful added learning points about taking some time to agree a process before going straight into analysis. Useful tip for problem-solving. 5) Although there was the tendency to plunge straight into detail, the case study engendered much useful discussion and the group pulled out key principles. 6) The case study kept them absorbed and interested throughout. 7) Learning points are telling and enabled me to integrate them into a simple model for explaining and developing change management approaches. 8) The group was enthusiastic about “the reality” of it, even though the context was very different from their own working context.
9) Evaluation at the end of the day was very positive and specifically highlighted the values of the case study. 10) A good time was had by all!
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Previous Member
rated this item with 4 stars.
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Time:
In total we estimate this exercise will take 90 minutes.
Aims: • To understand how a forecast profit and loss account is created. • To give participants the opportunity to practise drafting a simple profit and loss account. • To explain the importance of a projected cash flow statement. • To recognise that forecasts are only as good as the assumptions on which they are based.
About
Time: This exercise will take about 60 minutes to complete. In total, allowing for discussion, we recommend allowing 90 minutes to complete this module.
Aims: • To understand how a forecast profit and loss account is created. • To give participants the opportunity to practise drafting a simple profit and loss account. • To explain the importance of a projected cash flow statement. • To recognise that forecasts are only as good as the assumptions on which they are based.
Group Size: This module is suitable for use with groups of up to 15 participants.
Useful For: Staff involved in business planning/financial forecasting for the first time.
You'll Need: • A calculator for every two participants.
Notes: This module is intended for people with no finance experience and looks at how to draw up simple finance projections for a business plan by drafting a forecast profit and loss account and a rudimentary cash flow statement. There is a current vogue not to include forecast balance sheets in business plans and so the balance sheet is not covered in this module.
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Time:
In total we estimate this exercise will take 45 minutes.
Aims: • To show the value of breaking goals down into smaller chunks. • To provide participants the opportunity to practise breaking long-term goals down into a series of short term objectives.
About
Time: The exercise in this module will take about 35 minutes to complete. In total, allowing for discussion, we recommend allowing 45 minutes to complete this module.
Aims: • To show the value of breaking goals down into smaller chunks. • To provide participants the opportunity to practise breaking long-term goals down into a series of short-term objectives.
Group Size: This module is suitable for use with groups of up to 25 participants.
Useful For: Staff at all levels.
You'll Need: Nothing other than the materials provided.
Notes: We have provided you with a suggested Gap Analysis about learning to juggle. If your participants all work in a similar role or for the same organisation, you might wish to substitute this example with one that is more relevant to your participants.
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Time:
In total we estimate this exercise will take 45 minutes.
Aims: • To consider the importance of momentum when innovating. • To look at what builds momentum behind a project or idea, and what saps energy from a project or idea.
About
Time: The exercise in this module will take about 20 minutes to complete. In total, allowing for discussion, we recommend allowing 45 minutes to complete this module. Aims: • To consider the importance of momentum when innovating. • To look at what builds momentum behind a project or idea, and what saps energy from a project or idea. Group Size: This module is suitable for use with groups of any size. Useful For: Managers.
You'll Need: For this exercise you'll need to be able to split your participants into 2 teams, each with a different room to work in. You'll also need to gather a set of 'building materials' for each team. Typically, we provide each team with the following: • 20 'pick-up' sticks. • 3 pairs of scissors. • 4 rulers. • 6 sheets of A3 card (or 12 sheets of A4 card). • A ball of string. • A roll of sticky tape. You can vary the materials you provide in any way you wish - the important thing is that each team must have exactly the same materials to work with (including the same number of pairs of scissors etc). You'll also need a toy car for each team (each should be the same size and weight). Choose a car that is 'Dinky' sized, rather than 'Matchbox' sized. (More mature UK readers will know what we mean!) For those of you who don't, we mean a car that is not too small - aim for something about six or seven inches long and weighing about 1lb (500 gram). We want this exercise to be challenging. Notes: For very large groups (20 or more participants) you’ll need more than 2 teams. Establish a number of small teams with 4 or 5 participants in them, and some very large teams with perhaps a dozen participants in them.
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This exercise works really well within the engineering sector. Engineers love having the chance to build something and even their colleagues in support functions are accustomed to working with colleagues to troubleshoot issues. Dividing the group into as many teams as possible, (even teams of 2 work well), creates a great sense of competition. Although it is a fun exercise, when working with senior teams, it does underline the challenges in maintaining momentum when introducing large or long term change.
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Paula Cook
rated this item with 5 stars.
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I used this exercise with a group of junior managers in our business to help focus on their team work skills and learn more about their leadership style. I love the interactivity of this activity as it focused on the behaviours of the individual. The feedback session was very good, the team were able to be very honest and constructive which proved to be very effective.
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Jennifer Stevens
rated this item with 5 stars.
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I used this exercise with a group of 15 managers with the view to encouraging the group to think outside the box and also to bring some fun into how they interact with eachother. It proved to be very effective as it also challenges the teams to provide feedback on the appointed team leaders. We replaced the car with a golf ball. The fact that the bridge had to allow for a team member to pass underneath created a fun atmosphere but it was interesting to see the competitiveness between both teams
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Previous Member
rated this item with 5 stars.
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Time:
In total we estimate this exercise will take 120 minutes.
Aims: • To agree what success looks like for everyone. • To establish effective working relationships within groups or teams. • To create a vision statement for the team.
About
Time: The exercise in this module can be complete within 90 minutes. In total, allowing for discussion, we recommend allowing 120 minutes to complete the module.
Aims: • To agree what success looks like for everyone. • To establish effective working relationships within groups or teams. • To create a vision statement for the team.
Group Size: This module is suitable for use with most workshop/courses but is not recommended for use where the group has more than 25 participants (e.g., conferences).
Useful For: Staff at all levels working in a team. It is particularly well suited to new teams formed for a fixed period to manage/implement a project.
You'll Need: • Plenty of post-it notes and flipchart paper. • A selection of craft materials such as paints, brushes, glue, magazines, pieces of material. (You may prefer to restrict the materials available to coloured pens and paper, depending on the make up of the group you are working with.)
Notes: This module allows the group to share ideas about what is important to them and to agree some communal aim, values and aspirations. As a result of this exercise the whole team will participate in the creation of a shared vision. This activity can be used as a stand-alone activity or combined with others to form a longer event. The module Achieving a Shared Vision naturally leads on from this module.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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I adapted this exercise slightly to use it with a group of people who had been TUPE transferred into the organisation. As they were a new team coming together from a range of different providers it was important that we brought them together quickly. The exercise was used in a 1/2 day strategy session. It created a lot of energy and helped the group not only come up with an agreed vision but it also highlighted how they had similar views / opinions despite coming from different backgrounds so worked with the team building element we were doing to (an unintended benefit). Fairly easy to do and very worhwhile
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Mike Taylor
rated this item with 4 stars.
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This activity can be a success, but I would suggest keeping in mind that not every participant would want to take part in such a creative exercise. I offered to run this for a client and they emailed me back saying that it wasn’t suited to their learning style and therefore wouldn’t be taking part! That said, as long as you're comfortable with the dynamic of the group you are working with then this is great activity for encouraging participants to think at a collective level about what success looks for them. Through moving from group to group it also provides an opportunity to begin to understand individual differences and priorities.
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Previous Member
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Time:
In total we estimate this exercise will take 60 minutes.
Aims: • To introduce participants to the subject of delegation. • To explore what constitutes effective and ineffective delegation. • To consider best practice when delegating. • To identify some pitfalls to avoid when delegating.
About
Time: The exercises in this module can be completed within 40 minutes. In total, allowing for discussion, we recommend allowing 60 minutes to complete the module.
Aims: • To introduce participants to the subject of delegation. • To explore what constitutes effective and ineffective delegation. • To consider best practice when delegating. • To identify some pitfalls to avoid when delegating.
Group Size: This module is suitable for use with groups of up to 15 participants.
Useful For: Team Leaders and managers.
You'll Need: • Plenty of blank sheets of A4 paper.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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Even with my poor amateur dramatic skills then this is a great exercise. It is fun to run, energises the group and as with all TL exercises generates powerful discussion and learning points. Have used this for years and everyone is always so proud of their boats and often take them home!
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Emma Wynne
rated this item with 5 stars.
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This session was brilliant. Such a visual and real activity that got everyone understanding how to effectively delegate. The frustration of so many of the delegates allowed for a very amusing activity which was enjoyed by all.
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Previous Member
rated this item with 5 stars.
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This activity worked brilliantly for stirring up responses.
I was very vague about what was expected in the boat building activity and then immediately made myself unavailable. The end result was really interesting - some delegates were so irritated they couldn't ask questions and with was such little information to go on they refused to build a boat. They felt it was a waste of time trying, because they just didn't know enough to do a good enough job. Brilliant for generating learning points.
Great thing was, there was an aeroplane in the fleet of boats, on the basis that, 'I know how to make a paper plane so I'd prefer to do that well, than make a bad boat'
This drove some really interesting behaviours.
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Julia Anyan
rated this item with 5 stars.
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I was delivering a course on delegation and needed to emphasise the point of poor delegation to the group that was in the training. This activity is excellent to do this. Sink or Swim is based around an imaginary organisation called Bob’s boats, where delegates are given A4 paper with little clear instruction and asked to build boats. The poor instructions and the role play that is used to demonstrate a lack of enthusiasm for their efforts is a great way to demonstrate how delegation should not be done. Everyone who did the exercise really enjoyed it, and it really made the delegates think about how delegation could be improved.
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Shaun Gagie
rated this item with 5 stars.
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It is always popular with delegates and shows brilliantly how poor delegation can lead to problems including frustration, confusion and most importantly not getting the job done that was wanted. It demonstrates the important learning points whilst being great fun – a brilliant mix. We have also used this for train the trainer courses in terms of not training people properly.
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Emma Wynne
rated this item with 4 stars.
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Just a few thoughts on 'Sink or Swim'. I ran the exercise as part of a section on delegation with a group of team leaders - all of whom had expressed an interest in improving their delegation skills. The first section requires minimal materials - handouts, a supply of plain paper - and is easy to set up. After the initial shock, the delegates threw themselves into [the exercise] with varying degrees of success and enthusiasm while I was 'out to lunch'. The review of the exercise was very effective, bringing out how not to do it and for generating thoughts on more effective means of delegation. The next phase was an evaluation of what successful delegators do. This worked well with the review slides supplied with the exercise. The final part (the story around the Tsunami) worked well as a reminder about setting boundaries and empowering delegatees. I found the exercise took about forty-five minutes. At the end I also added some discussion and slides around the benefits of delegation and reasons why we don't delegate. These generated some 'lively' discussions. In future courses, I may have these discussions, before the exercise. All in all a really good exercise for delegates to experience and think about delegation. Thanks Trainers Library!
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Nigel Baynes
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I've used Bob's Boats which was a successful excercise for Delegation and left many of the participants actually wanting to finish making their boats after the course had finished! It was a good excercise to get everyone involved and participating and helped them understand the importance of always making sure that the tasks delegated have been followed up.
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Previous Member
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Bob's Boats always, always gets the most amazing response. One client I visit where I used it about 3 years ago I still get comments "here's Bob's or Burton's Boats". What fantastic recall.
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Previous Member
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Time:
In total we estimate this exercise will take 120 minutes.
Aims: • To agree the important principles of effective delegation. • To review and learn from the experience of being delegated to. • To recognise potential barriers to delegation. • To prepare a checklist for effective delegation. • To identify tasks that can’t be delegated. • To plan for delegation.
About
Time: The exercises in this module can be completed within 60 minutes. In total, allowing for discussion, we recommend allowing 120 minutes to complete the module.
Aims: • To agree the important principles of effective delegation. • To review and learn from the experience of being delegated to. • To recognise potential barriers to delegation. • To prepare a checklist for effective delegation. • To identify tasks that can’t be delegated. • To plan for delegation.
Group Size: This module is suitable for use with groups of up to 25 participants.
Useful For: Supervisors and junior managers.
You'll Need: Nothing other than the materials provided.
Notes: A useful discussion based exercise that encourages participants to really think about when to delegate, why to delegate and when not to delegate.
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I have used this exercise in management development programmes and it generates some very interesting discussion, revealing a great deal about how and what managers delegate. For the statements exercise I copied the statements onto pieces of card and asked them to sort the cards into 4 piles. This makes it easier for me to 'eavesdrop' on groups and see what decisions they have already made. I give them the sheet at the end to make any notes.
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Helen Walker
rated this item with 5 stars.
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Time:
In total we estimate this exercise will take 60 minutes.
Aims: • To help participants understand what it feels like to be engaged in their job and the difference it makes to how they feel and the quality of their work.
About
Time: The exercise in this module can be completed in about 40 minutes. In total, allowing for discussion, we recommend allowing about 60 minutes for this module.
Aims: • To help participants understand what it feels like to be engaged in their job and the difference it makes to how they feel and the quality of their work.
Group Size: This module can be used with groups of between 3 and 16 participants.
Useful For: Participants with managerial responsibility (or those who will have imminently.)
You'll Need: • A Bridge Constructor Kit for each team. • A separate area for each team to work in, where they will be out of sight of the other team(s).
Notes: It is advisable to start this exercise without too much introduction – just hand out the briefings and let them get on with it. Whilst this works very well as a stand-alone exercise, we thoroughly recommend using it in conjunction with Employee Engagement 1, Employee Engagement 2 and Employee Engagement 3. .
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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I have used this several times on a management training programme when we focus on employee engagement. It has always been met with great enthusiasm and learning outcomes achieved whilst having fun. There have been some very imaginative wobbly bridges created. Great way to end a day.
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Sue Bartlett
rated this item with 5 stars.
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I use this as part of a course on Employee Engagement. The delegates absolutely love the exercise. The difference in the results from the two groups is really striking. The de-brief at the end always helps highlight the importance of considering how we communicate with others and the impact on their levels of motivation, engagement and ultimately on what they produce. Making a direct connection between engagement and output really helps to focus managers minds on why employee engagement is so important. An excellent exercise, would highly recommend
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Mike Taylor
rated this item with 5 stars.
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This exercise was a lot of fun and went down really well with a group of team leaders. It was good to see the different approaches used when building the bridge and the reactions when they realised they had slightly different briefs. It was really good on enfolding how much impact a manager has when engaging with their staff. I would defiantly recommend this exercise along with Employee engagement 1,2 and 3.
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Shirley Palmer
rated this item with 5 stars.
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This is a really fun and interactive activity to help delegates understand the role of the manager in driving engagement. The debrief at the end of the session is extremely valuable in understand the impact engagement has on performance.
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Jennifer Stevens
rated this item with 5 stars.
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I did this activity in conjunction with the other Employee Engagement modules and it worked a treat. The learning was fantastic and the feedback was great. I can't wait to use again in the next few weeks. Excellent. Thank you Glasstap. Jayne Dark
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Jayne Dark
rated this item with 5 stars.
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This is a fab activity that, when used in conjunction with the activity ‘Employee Engagement 4, really gets the ‘engagement’ message across. I haven’t used it for employee engagement (yet!) but I have amended the activity slightly and used it to explore member engagement. It went down really well with the participants, they enjoyed doing something different other than discussion etc and took a lot from the learning points of the activity. It particularly made them think about the importance of engaging others by moving out of their comfort zone when planning events rather than putting on events that they are comfortable with. I think this is going to quickly become one of my favourite activities.
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Previous Member
rated this item with 5 stars.
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Came across this just at the right time - very fortuitous! With some script adaption used this as a team building exercise within a health and social care context. Materials came from my 'Blue Peter' box as well as some of the recommended ones. Worked really well and was very powerful. Did exactly what it said on the tin! Another 5* product from Glasstap. How did I ever cope without you!!
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Robert Corteen
rated this item with 5 stars.
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Time:
In total we estimate this exercise will take 60 minutes.
Aims: • To enable participants to consider how customers and staff view their organisation. • To identify cultural/image strengths and weaknesses within the organisation. • To generate discussion about how cultural/image strengths can be maintained, and how weaknesses might be overcome.
About
Time: The exercise in this module will take about 45 minutes to complete (but can be shortened if necessary). In total, allowing for discussion, we recommend allowing 60 minutes to complete this module.
Aims: • To enable participants to consider how customers and staff view their organisation. • To identify cultural/image strengths and weaknesses within the organisation. • To generate discussion about how cultural/image strengths can be maintained, and how weaknesses might be overcome.
Group Size: Fairly adaptable but we would recommend use with groups of less than 15 participants, working in two teams.
Useful For: Staff at all levels.
You'll Need: • One set of Feelings Cards per team. • Flipchart paper and marker pens for each team. • Blu-tack.
Notes: Use this as a catalyst for discussing how the organisation is currently viewed by its stakeholders, and how participants would like it to be viewed in the future.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library - Brand Reflection - How are we seen?.
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Time:
In total we estimate this exercise will take 120 minutes.
Aims: • To build an understanding of the key steps in strategic planning. • To encourage participants to analyse financial and other data using a SWOT analysis. • To encourage participants to think about where they are now, before moving on in the next module to consider where they want to be.
About
Time: The exercise in this module can be completed in about 75 minutes. In total, allowing for discussion, we recommend allowing about 120 minutes for this module if working with 10-12 participants. It is strongly recommended that, for maximum impact and best overall use of time, this module is run in conjunction with the other modules from the Hotel Doldrums series.
Aims: • To build an understanding of the key steps in strategic planning. • To encourage participants to analyse financial and other data using a SWOT analysis. • To encourage participants to think about where they are now, before moving on in the next module to consider where they want to be.
Group Size: An ideal group size for this module is 12, with participants working in 3 teams of 4. If you have more than 15 participants in your group, you may want to consider ‘doubling up’ on some of the briefs with more than one team using the same scenario. This doesn’t detract from the learning; in fact it can be interesting to see how different teams approach the same problem and task.
Useful For: Staff at all levels including individuals, groups and teams that need to use strategic planning and analysis skills in the workplace.
You'll Need: Each team will need a hotel data pack (provided) and a syndicate room or area.
Notes: Hotel Doldrums is a series of modules that are designed to be run in sequence. Together they form a complete 1.5 day workshop, which can be run as a single workshop, or as three independent sessions, each lasting between 2 and 4 hours. We’ve also suggested other modules you could add to the programme, if you have more time available. Hotel Doldrums can also be run as a teambuilding game, where teams are left to compete with less facilitator involvement during the exercise, but a thorough review at the end. This takes about 3.5 hours to run. If you prefer to use the teambuilding version of Hotel Doldrums, please download the trainer’s notes from the teambuilding games section of Trainers’ Library. This series of modules is set in the context of the hotel industry but requires no specialist knowledge of it. The modules, when used together, also draw out skills relating to business planning, problem solving, influencing, team working and making presentations.
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I used this activity as part of a 2- day Business Skills module with a group of participants completing their Duke of Edinburgh Gold Award Scheme. I followed up with Part 2 and 3 and made a fabulous event. I added in a 'financial terms' quiz and some input on STEEPLE and SWOT before getting them to complete the activity.
It was really great to have the pack all produced and saved me so much time. The group completed the activities well and great learning about the importance of planning and not diving straight into the detail.
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Ann Pemberton
rated this item with 5 stars.
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I used this with a team of Directors and Heads of Department as part of 2 Strategy days to encourage the team to think strategically as a team rather than functionally. I split the exercise over a day and a half and the timings worked well. I would recommend that if you are working with a group of people that you know well, that you chose the members of each team wisely. Although the financial information is not too complex, it is beneficial to have someone with an accountancy or commercial background in each team. If working with teams of consisting of just accountants, I would suspect that you could shorten the time taken. It has face credibility as a training exercise at senior levels.
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Paula Cook
rated this item with 5 stars.
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Strategy Workshop framed around Hotel Doldrums
I used this series with a group of middle/senior managers from a variety of SME's - it was an open programme - and it worked very well. We used it across about 5hrs in total and it worked well - they worked through breaks and lunch to ensure that we got everything done - and they still really enjoyed the process. We left out the banker evaluations (as per the previous review) and it still worked well. This decision was made purely because of time constraints.
The data is not too much for them to take in and start working with and, as the trainer, I could quickly see who was "getting it" and who might be struggling more.
The key learnings the group shared from the exercise were:
Dont rush into determining your strategy - take time to collate the right data
Ask others - involvement breeds buy-in
Be creative in your strategy development - sometimes it has to be something radical to change direction
Conversley to the above point - sometimes, slight adjustment will bring rewards!
Agreeing a vision is tough - and if you are not part of the process, its easy to see how the statement can become "meaningless words on a page"
Its amazing how quickly you can get into something - they seemed fully engaged on running a hotel by the end of it.
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Rosemary Taylor
rated this item with 5 stars.
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This project management series was of unbelievable value, as it really got them working and participating. I believe that most participants are under the impression that they will attend a workshop/training and that they will only be listening. The SWOT analysis has so much detail that it is
almost impossible to miss details of your strategic planning process. The managers all recognized that the three difference hotels were different is specific ways, but the ideas that came out of it were
amazing. With the last hotel doldrum the participant needs to do a presentation - and among all the other learning points, one participant noticed that he need to work on his "presentation skills" and how to carry a message over to important people. Another great attribute is the financial details that are attached to the downloads. This provides the participant with a feeling of credibility and believability of the exercise they are busy with.
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Previous Member
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I have now run Hotel Doldrums twice as a 1 day team build exercise. Marketing Team
This team is quite large (24 in total) and is spread throughout the country. Their opportunity to spend time together as a team is limited. Also, the team manager knew some elements of the team very well and others hardly at all having ‘inherited’ them following a company take over. A big part of this team build day was to get to know each other on a personal as well as a business basis. I ran the exercise after going through some personality profiling. It was really powerful to see how people responded in their preferred behavioural style and perhaps even more so how their fellow team members recognised the behaviours!! Not surprisingly there was an abundance of creativity going around, when the analytical people tried to intervene there were some ‘clashes’ although always controlled, usually ending up in peels of laughter. It did, however, demonstrate the need to listen to all team members and give everyone the chance to contribute. A good learning for the stronger personalities in the group. Time management was an issue and gave the team manager an insight as to why and how deadlines sometimes slip. She left the session with a strategy for managing this within the team more effectively in the future.>p The meetings with the Bank Manager weren’t particularly successful. I’m not sure whether this was the way I positioned this aspect of the training or not. The overall feedback was that the meetings contributed very little and took away valuable time. A number of leaders emerged. Some based on personalities and others on expertise again demonstrating the advantages of having a good mix within the team. The need for a 3 month plan did give focus to think about the future. The team are often required to be reactive, rapid change being a trait in our industry. Having to plan in a structured way for the future was a useful learning and demonstrated how much control you get when you are able to do this. The final presentations were very light on financial information which was recognised as something of a problem given that they were for the bank manager!! Known your audience eh? There was much emphasis on how they would ‘pretty-up’ the respective hotels, what fun things they could offer and how they would improve the experience to encourage the return of guests. Not so much thought around what would happen if people didn’t return!! Glass half full perhaps? The most valuable things taken from the exercise were: Recognising and be able to utilise the strengths within the team. The importance of planning Thinking inside the box as well as outside it! Raising awareness of financial implications around the roles of the team members. Working as a team. Strategic Sales Team I ran the exercise again 4 weeks later with a smaller team of strategic sales people. This team have huge transformation in front of them due to changes in our business so it was good to give them a subject they were totally unfamiliar with. The team had slightly less time which proved a challenge and a learning point for me here is that a smaller team doesn’t necessarily mean less time. There was definitely a more financial focused approach and less creativity. As with the previous group the presentations ran over time neither groups having practised. They would argue they didn’t have time….I would argue they should have made time!!! Creativity was limited in this session and it highlighted the need to involve other areas and expertise within the business for the new challenges ahead. This team had a brand new manager who was eager to demonstrate his style. He joined in the exercise which proved really valuable and his team could see he would not ask them to do anything he wouldn’t or couldn’t do himself. We did not include the bank manager role this time and in all honesty I don’t think the exercise lost anything as a result. Again the need for a 3 month plan was very powerful and I would say that this was the most valuable aspect for both sessions. All in all, this is an excellent exercise with an incredible amount of learning from it. It has been a huge success and I will/would use it again and again.
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Previous Member
rated this item with 3 stars.
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Time:
In total we estimate this exercise will take 180 minutes.
Aims: • To give participants the opportunity to identify and explore options and appraise these. • For participants to create a 3-5 year outline strategic plan based on the fictional case study they’ve been given.
About
This module follows on from Hotel Doldrums, part 1, and is not designed to be used as a stand-alone module.
Time: The exercise in this module can be completed in about 135 minutes. In total, allowing for discussion, we recommend allowing about 180 minutes for this module if working with 10-12 participants.
Aims: • To give participants the opportunity to identify and explore options and appraise these. • For participants to create a 3-5 year outline strategic plan based on the fictional case study they’ve been given.
Group Size: An ideal group size for this module is 12, with participants working in 3 teams of 4. If you have more than 15 participants in your group, you may want to consider ‘doubling up’ on some of the briefs with more than one team using the same scenario. This doesn’t detract from the learning; in fact it can be interesting to see how different teams approach the same problem and task.
Useful For: Staff at all levels including individuals, groups and teams that need to use strategic planning and analysis skills in the workplace.
You'll Need: Each team will a hotel data pack (provided) and a syndicate room or area.
Notes: Hotel Doldrums is a series of modules that are designed to be run in sequence. Together they form a complete 1.5 day workshop, which can be run as a single workshop, or as three independent sessions, each lasting between 2 and 4 hours. We’ve also suggested other modules you could add to the programme, if you have more time available. The modules, when used together, also draw out skills relating to business planning, problem solving, influencing, team working and making presentations.
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I used this in conjunction with Part 1 and 3 as a two day Business Skills session for participants completing their Duke of Edinburgh Gold Award. A great team activity to encourage some strategic thinking and planning. The structure of the session makes it easy to follow and I added in some of the creative thinking tools and decision making tools from other Glasstap activities so everything came together really well. Having the materials all prepared is so easy and saved me so much time in my course preparation.
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Ann Pemberton
rated this item with 5 stars.
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This project management series was of unbelievable value, as it really got them working and participating. I believe that most participants are under the impression that they will attend a workshop/training and that they will only be listening. The SWOT analysis has so much detail that it is
almost impossible to miss details of your strategic planning process. The managers all recognized that the three difference hotels were different is specific ways, but the ideas that came out of it were
amazing. With the last hotel doldrum the participant needs to do a presentation - and among all the other learning points, one participant noticed that he need to work on his "presentation skills" and how to carry a message over to important people. Another great attribute is the financial details that are attached to the downloads. This provides the participant with a feeling of credibility and believability of the exercise they are busy with.
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Previous Member
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I have now run Hotel Doldrums twice as a 1 day team build exercise. Marketing Team
This team is quite large (24 in total) and is spread throughout the country. Their opportunity to spend time together as a team is limited. Also, the team manager knew some elements of the team very well and others hardly at all having ‘inherited’ them following a company take over. A big part of this team build day was to get to know each other on a personal as well as a business basis. I ran the exercise after going through some personality profiling. It was really powerful to see how people responded in their preferred behavioural style and perhaps even more so how their fellow team members recognised the behaviours!! Not surprisingly there was an abundance of creativity going around, when the analytical people tried to intervene there were some ‘clashes’ although always controlled, usually ending up in peels of laughter. It did, however, demonstrate the need to listen to all team members and give everyone the chance to contribute. A good learning for the stronger personalities in the group. Time management was an issue and gave the team manager an insight as to why and how deadlines sometimes slip. She left the session with a strategy for managing this within the team more effectively in the future.>p The meetings with the Bank Manager weren’t particularly successful. I’m not sure whether this was the way I positioned this aspect of the training or not. The overall feedback was that the meetings contributed very little and took away valuable time. A number of leaders emerged. Some based on personalities and others on expertise again demonstrating the advantages of having a good mix within the team. The need for a 3 month plan did give focus to think about the future. The team are often required to be reactive, rapid change being a trait in our industry. Having to plan in a structured way for the future was a useful learning and demonstrated how much control you get when you are able to do this. The final presentations were very light on financial information which was recognised as something of a problem given that they were for the bank manager!! Known your audience eh? There was much emphasis on how they would ‘pretty-up’ the respective hotels, what fun things they could offer and how they would improve the experience to encourage the return of guests. Not so much thought around what would happen if people didn’t return!! Glass half full perhaps? The most valuable things taken from the exercise were: Recognising and be able to utilise the strengths within the team. The importance of planning Thinking inside the box as well as outside it! Raising awareness of financial implications around the roles of the team members. Working as a team. Strategic Sales Team I ran the exercise again 4 weeks later with a smaller team of strategic sales people. This team have huge transformation in front of them due to changes in our business so it was good to give them a subject they were totally unfamiliar with. The team had slightly less time which proved a challenge and a learning point for me here is that a smaller team doesn’t necessarily mean less time. There was definitely a more financial focused approach and less creativity. As with the previous group the presentations ran over time neither groups having practised. They would argue they didn’t have time….I would argue they should have made time!!! Creativity was limited in this session and it highlighted the need to involve other areas and expertise within the business for the new challenges ahead. This team had a brand new manager who was eager to demonstrate his style. He joined in the exercise which proved really valuable and his team could see he would not ask them to do anything he wouldn’t or couldn’t do himself. We did not include the bank manager role this time and in all honesty I don’t think the exercise lost anything as a result. Again the need for a 3 month plan was very powerful and I would say that this was the most valuable aspect for both sessions. All in all, this is an excellent exercise with an incredible amount of learning from it. It has been a huge success and I will/would use it again and again.
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Previous Member
rated this item with 3 stars.
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Time:
In total we estimate this exercise will take 240 minutes.
Aims: • To encourage participants to develop a strategy from the options generated in previous sessions. • To encourage participants to prepare and give a persuasive presentation outlining their strategy and the work they have done. • To reflect on the learning from the Hotel Doldrums series of modules.
About
This module follows on from Hotel Doldrums, parts 1 and 2, and is not designed to be used as a stand-alone module.
Time: The exercise in this module can be completed in about 140 minutes. In total, allowing for discussion, we recommend allowing about 240 minutes for this module if working with 10-12 participants.
Aims: • To encourage participants to develop a strategy from the options generated in previous sessions. • To encourage participants to prepare and give a persuasive presentation outlining their strategy and the work they have done. • To reflect on the learning from the Hotel Doldrums series of modules.
Group Size: An ideal group size for this module is 12, with participants working in 3 teams of 4. If you have more than 15 participants in your group, you may want to consider ‘doubling up’ on some of the briefs with more than one team using the same scenario. This doesn’t detract from the learning; in fact it can be interesting to see how different teams approach the same problem and task.
Useful For: Staff at all levels including individuals, groups and teams that need to use strategic planning and analysis skills in the workplace.
You'll Need: Each team will a hotel data pack (provided) and a syndicate room or area.
Notes: Hotel Doldrums is a series of modules that are designed to be run in sequence. Together they form a complete 1.5 day workshop, which can be run as a single workshop, or as three independent sessions, each lasting between 2 and 4 hours. We’ve also suggested other modules you could add to the programme, if you have more time available. The modules, when used together, also draw out skills relating to business planning, problem solving, influencing, team working and making presentations.
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I used this activities as part of a 2 day Business Skills Programme for participants on a Duke of Edinburgh Gold Award Scheme. Having completed part 1 and 2, this was a great way to end the session. Some great learning and an opportunity for them also to present and identify further development needs.
I kept it quite high level throughout so we didn't get too bogged down in the financials, focussing more on how they developed their ideas and presented them in a way that was helpful for their learning, so our bank managers adopted a more holistic approach and giving feedback based on some sound business ideas but also passion and energy!
A great activity and the materials saved me hours if not days in preparation time. The debrief questions were also helpful throughout to ensure we got lots of learning and practical application to take back to work.
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Ann Pemberton
rated this item with 5 stars.
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I facilitated this, along with Parts 1 and 2 at a recent leadership workshop for business owners. It was fantastic and they all really loved it. I ran all three parts in one day, so condensed it quite a bit (we had previously spent time on analysing a business and how to develop a strategy, so it was mostly a 'putting it all together' day). Due to their personalities and entrepreneurial nature, they wanted to jump straight to part 3, which provided a valuable lesson in itself! They all found it so useful and easy to relate it to their own businesses too.
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Jennifer Lindsay-Finan
rated this item with 5 stars.
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This project management series was of unbelievable value, as it really got them working and participating. I believe that most participants are under the impression that they will attend a workshop/training and that they will only be listening. The SWOT analysis has so much detail that it is
almost impossible to miss details of your strategic planning process. The managers all recognized that the three difference hotels were different is specific ways, but the ideas that came out of it were
amazing. With the last hotel doldrum the participant needs to do a presentation - and among all the other learning points, one participant noticed that he need to work on his "presentation skills" and how to carry a message over to important people. Another great attribute is the financial details that are attached to the downloads. This provides the participant with a feeling of credibility and believability of the exercise they are busy with.
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Previous Member
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I have now run Hotel Doldrums twice as a 1 day team build exercise. Marketing Team
This team is quite large (24 in total) and is spread throughout the country. Their opportunity to spend time together as a team is limited. Also, the team manager knew some elements of the team very well and others hardly at all having ‘inherited’ them following a company take over. A big part of this team build day was to get to know each other on a personal as well as a business basis. I ran the exercise after going through some personality profiling. It was really powerful to see how people responded in their preferred behavioural style and perhaps even more so how their fellow team members recognised the behaviours!! Not surprisingly there was an abundance of creativity going around, when the analytical people tried to intervene there were some ‘clashes’ although always controlled, usually ending up in peels of laughter. It did, however, demonstrate the need to listen to all team members and give everyone the chance to contribute. A good learning for the stronger personalities in the group. Time management was an issue and gave the team manager an insight as to why and how deadlines sometimes slip. She left the session with a strategy for managing this within the team more effectively in the future.>p The meetings with the Bank Manager weren’t particularly successful. I’m not sure whether this was the way I positioned this aspect of the training or not. The overall feedback was that the meetings contributed very little and took away valuable time. A number of leaders emerged. Some based on personalities and others on expertise again demonstrating the advantages of having a good mix within the team. The need for a 3 month plan did give focus to think about the future. The team are often required to be reactive, rapid change being a trait in our industry. Having to plan in a structured way for the future was a useful learning and demonstrated how much control you get when you are able to do this. The final presentations were very light on financial information which was recognised as something of a problem given that they were for the bank manager!! Known your audience eh? There was much emphasis on how they would ‘pretty-up’ the respective hotels, what fun things they could offer and how they would improve the experience to encourage the return of guests. Not so much thought around what would happen if people didn’t return!! Glass half full perhaps? The most valuable things taken from the exercise were: Recognising and be able to utilise the strengths within the team. The importance of planning Thinking inside the box as well as outside it! Raising awareness of financial implications around the roles of the team members. Working as a team. Strategic Sales Team I ran the exercise again 4 weeks later with a smaller team of strategic sales people. This team have huge transformation in front of them due to changes in our business so it was good to give them a subject they were totally unfamiliar with. The team had slightly less time which proved a challenge and a learning point for me here is that a smaller team doesn’t necessarily mean less time. There was definitely a more financial focused approach and less creativity. As with the previous group the presentations ran over time neither groups having practised. They would argue they didn’t have time….I would argue they should have made time!!! Creativity was limited in this session and it highlighted the need to involve other areas and expertise within the business for the new challenges ahead. This team had a brand new manager who was eager to demonstrate his style. He joined in the exercise which proved really valuable and his team could see he would not ask them to do anything he wouldn’t or couldn’t do himself. We did not include the bank manager role this time and in all honesty I don’t think the exercise lost anything as a result. Again the need for a 3 month plan was very powerful and I would say that this was the most valuable aspect for both sessions. All in all, this is an excellent exercise with an incredible amount of learning from it. It has been a huge success and I will/would use it again and again.
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Previous Member
rated this item with 3 stars.
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Time:
In total we estimate this exercise will take 35 minutes.
Aims: • To enable participants to consider the value and difficulty caused by organisational politics and political games. • To create an understanding that managers cannot avoid politics and so need to know the games in which they may – deliberately or inadvertently – be playing.
About
Time: The exercise in this module can be completed in about 25 minutes. In total, allowing for discussion, we recommend allowing about 35 minutes for this module.
Aims: • To enable participants to consider the value and difficulty caused by organisational politics and political games. • To create an understanding that managers cannot avoid politics, so need to know the games in which they may – deliberately or inadvertently – be playing.
Group Size: This module is suitable for use with larger groups of up to almost any size. It tends not to work well with very small groups.
Useful For: All managers, but particularly those who are new to management and may not understand the political nature of organisations, including their own.
You'll Need: • Post-it notes, flipchart paper, scribble paper, pens and marker pens for each team.
Notes: This module works best if you set up the room ‘cabaret style’ – that is with table teams of between 4 and 8 people per table. This is the first in a series of three modules examining power and politics. It can be used on its own as a short session or with the other two to form a complete half day programme. Politics is often seen as a ‘dirty word’ by many people, or as one in which they have no interest. The purpose of this module is for the participants to recognise that divorcing themselves from politics is a decision that could affect them adversely – and is, in itself, a political act. To influence the direction an organisation is taking means people taking part in politics.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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Time:
In total we estimate this exercise will take 80 minutes.
Aims: • To allow participants the opportunity to identify their own sources of power, to know which they need to develop and to have an action plan for doing this.
About
Time: The exercise in this module can be completed in about 50 minutes. In total, allowing for discussion, we recommend allowing about 80 minutes for this module.
Aims: • To allow participants the opportunity to identify their own sources of power, to know which they need to develop and to have an action plan for doing this.
Group Size: This module is suitable for use with groups of up to about 20 participants.
Useful For: All managers but especially those who are new to the management role and may feel that they have little power of their own to allow them to accomplish results.
You'll Need: Nothing other than the materials provided.
Notes: This module is the third in a series looking at influence, power and politics. Whilst this module can be run on its on, it will have more effect if used as a follow on to the work done in Influence 2 - Sources of Power. If you are running this module on its own and not as a follow-on, you will find it helpful to have looked at the five power sources identified in the Influence 2 - Sources of Power module before you begin.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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Time:
In total we estimate this exercise will take 75 minutes.
Aims: • Identify key stakeholders when delivering a workplace project. • Ensure that key stakeholders have a positive influence on the outcome of a project.
About
Time: The exercise in this module can be completed in about 55 minutes. In total, allowing for discussion, we recommend allowing about 75 minutes for this module.
Aims: • Identify key stakeholders when delivering a workplace project. • Ensure that key stakeholders have a positive influence on the outcome of a project.
Group Size: This module can be used with groups of almost any size.
Useful For: Staff at all levels working to deliver workplace projects.
You'll Need: • Flipchart paper, pens and post it notes.
Notes: This exercise involves creating an Action Plan for influencing stakeholders on a real project. We recommend that you encourage your participants to identify the project they will use before they come to the training session.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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Time:
In total we estimate this exercise will take 180 minutes.
Aims: • To define aims, goals and objectives. • To identify the purpose of goal setting. • To introduce a six-step model for goal setting. • To enable participants to practise goal setting. • To identify and discuss some tools and techniques that support setting and achieving goals.
About
Time: The exercises in this module will take about 100 minutes to complete. In total, allowing for discussion, we recommend allowing 180 minutes to complete this module. Aims: • To define aims, goals and objectives. • To identify the purpose of goal setting. • To introduce a six-step model for goal setting. • To enable participants to practise goal setting. • To identify and discuss some tools and techniques that support setting and achieving goals. Group Size: This module is suitable for use with groups of up to 25 participants. Useful For: Staff at all levels. You'll Need: Nothing other than the materials provided. Notes: Although the whole module may take 3 or more hours to run, this is comprised of several smaller sessions that can, if necessary and appropriate, be separated. This module is appropriate for anyone who needs to set and achieve goals in the workplace, their career or their personal life. You may find it helpful to work through the definitions set out in the first session and apply them to a goal of your own, so that you have a personal example to share with participants if they are a little reluctant to discuss their own goals. Session four is a long session (2 hours) that takes participants through the goal setting process and allows time for them to define and describe in detail their goal(s). It is split into several sub-sections (linked to the stages of goal setting) for ease of use. The timing of a break is suggested but it may be taken at any time during this session, as convenient for the group.
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This a simple goals setting activity which works however I found bits of it a bit long winded. Great for SMART goal seeting for managers new to managing. It is very thorough and sets out a good process for SMART goals.
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Anjana Rajani
rated this item with 3 stars.
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In defining goal setting I added in an essence exercise to get people to generate their own definitions, and a more practical demonstration of why goals are important (as otherwise I found it a bit too passive/sedentary). However, I really liked the way the module describes aim, goal and objective and the section on accentuating the positive (though I adapted the slide examples to suit my personal style). The final section on actually implementing goal setting was good. Some delegates found it really difficult, but the framework provided by this module helped most learners grasp the stages. All in all a good all encompassing look at why and how to set effective goals.
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Nicky McCrudden
rated this item with 3 stars.
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Time:
In total we estimate this exercise will take 50 minutes.
Aims: • To provide a basic understanding of continuous improvement as a process and management tool. • To place continuous improvement in context through a participatory exercise.
About
Time: The exercises in this module will take about 30 minutes to complete. In total, allowing for discussion, we recommend allowing 50 minutes to complete this module. Aims: • To provide a basic understanding of continuous improvement as a process and management tool. • To place continuous improvement in context through a participatory exercise. Group Size: This module is suitable for use with groups of up to 25 participants. Useful For: Staff at all levels. You'll Need: • Old newspapers and sticky tape - see notes. Notes: You will need a large pile of old newspapers and some reels of sticky tape for this exercise. You will also need to have made one "standard design" camel from folding or scrunching newspaper and using sticky tape. This camel should have discernible legs, a head and a hump; but does not have to be a work of art! The participants need to be able to roughly copy it (note - the exercise is about improving upon the original). Finally you need to make a baton from newspaper, which will be used to bat the camel along in the camel races. You will also require space to set up a track - this can usually be achieved by safely moving tables and chairs to the sides of the room. You may wish to have a supply of small prizes available for the camel race winners.
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I have used this activity a couple of times to embed change management/continuous improvement and management principles. it has always been well received and staff have thoroughly enjoyed it. it allows staff to learn principles whilst having fun.
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Donna Rodgers
rated this item with 5 stars.
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I have use this activity a couple of times. Once I used with 40 people. We had 8 camels racing in 2 heats and then a grand final. As well as being fun and creative it made the point of continuous improvement. Also I adapted it to use on a team building event at a racecourse. One hump or two became one carrot or two. I had delegates race their horses passed the finish post at Plumpton Race Course.
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Previous Member
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Time:
In total we estimate this exercise will take 60 minutes.
Aims: • To identify the questions that need to be asked in advance of implementing any change. • To create a ‘bench’ of pre-defined questions to use when planning.
About
Time: The exercise in this module can be completed within 40 minutes. In total, allowing for discussion, we recommend allowing about 60 minutes for this module.
Aims: • To identify the questions that need to be asked in advance of implementing any change. • To create a ‘bench’ of pre-defined questions to use when planning.
Group Size: This module is suitable for use with groups of up to 25 participants.
Useful For: Team leaders and junior managers.
You'll Need: Nothing other than the materials provided.
Notes: This module is about planning the implementation of seemingly minor changes – a new process or procedure, a solution to a problem etc.
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I recently used the Palnning for Change activity. It worked excellently. The participants found it an interesting and beneficial excercise.
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Previous Member
rated this item with 5 stars.
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Time:
In total we estimate this exercise will take 155 minutes.
Aims: • To provide participants with a simple but effective five stage method for planning a project or complex task.
About
Time: The exercise in this module can be completed in about 100 minutes. In total, allowing for discussion, we recommend allowing about 155 minutes for this module.
Aims: • To provide participants with a simple but effective five stage method for planning a project or complex task.
Group Size: This module can be used with groups of up to 24 participants. Ideally, you'll have an even number of participants so they can work in pairs.
Useful For: Anyone who needs to set up and/or commission and/or manage projects.
You'll Need: • Post-it notes.
Notes: There is nothing particularly complex or difficult about project planning; it simply requires a logical approach. If you are new to the topic, we suggest you take time to read and digest the pre-module reading. You might find it helpful to work through each of the stages yourself, using a project of your own - perhaps planning a course. Although you will have asked participants to bring the pre-module reading with them, in practice some will forget. It’s a good idea to have spare copies ready in case this happens. It’s a good idea to print more copies of the handouts than there are participants because these may be needed if someone has a particularly complex project to plan. We have suggested that you ask participants to work in pairs. However, this module could easily be adapted and used by a complete project team to plan one project. It is helpful if each pair has a table of their own where they can carry out the practical exercises. If you have a large group you will probably need a breakout room.
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Time:
In total we estimate this exercise will take 80 minutes.
Aims: • To minimise the likelihood of crises and project failure through a simple risk analysis and contingency planning process.
About
Time: The exercise in this module can be completed in about 70 minutes. In total, allowing for discussion, we recommend allowing about 80 minutes for this module.
Aims: • To minimise the likelihood of crises and project failure through a simple risk analysis and contingency planning process.
Group Size: This module can be used with groups of up to 24 participants. Ideally, you'll have an even number of participants so they can work in pairs.
Useful For: Anyone who needs to set up and/or commission and/or manage projects.
You'll Need: • Post-it notes.
Notes: This is the second module in the Project Planning series, covering Risk Analysis and Contingency Planning. The first module, Project Planning – Part 1, must be run before this one. If you are running this module on a different date from the first module it would be sensible to remind participants to bring their completed project plan from the previous session to this one.
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Time:
In total we estimate this exercise will take 70 minutes.
Aims: • To consider issues around communicating your project plan effectively and to create a communication plan.
About
Time: The exercise in this module can be completed in about 35 minutes. In total, allowing for discussion, we recommend allowing about 70 minutes for this module.
Aims: • To consider issues around communicating your project plan effectively and to create a communication plan.
Group Size: This module can be used with groups of up to 25 participants.
Useful For: Anyone who needs to set up and/or commission and/or manage projects.
You'll Need: Nothing other than the materials provided.
Notes: This is the third module in the Project Planning series. The first two modules must be run before this one. If you are running this on a different date from the first two modules it would be sensible to remind participants to bring their completed project plan, risk analysis and contingency planning documents to this session. As with the previous sessions, you will probably need several copies of the handout per participant so make sure you have enough printed.
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Time:
In total we estimate this exercise will take 50 minutes.
Aims: • To explore the background issues that affect remote teams. • To help participants recognise the challenge of working collaboratively when geographically separated. • To show the importance of establishing clear guidelines at the start of any project to ensure success.
About
Time: The exercises in this module take about 30 minutes to complete. In total, allowing for discussion, we recommend allowing 50 minutes to complete this module. Aims: • To explore the background issues that affect remote teams. • To help participants recognise the challenge of working collaboratively when geographically separated. • To show the importance of establishing clear guidelines at the start of any project to ensure success. Group Size: This module is suitable for use with groups of up to 25 participants. We do not recommend it for very large groups. Useful For: Those responsible for managing Remote Teams and those who currently work in Remote Teams. It is also particularly well suited to those that are about to start working remotely. You'll Need: • At least one set of the Rules for Remote Teams cards (larger groups will need multiple sets of these cards). You might like to laminate these so that they can be used again. Notes: This module is an excellent follow on to Working in Remote Teams.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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Time:
In total we estimate this exercise will take 60 minutes.
Aims: • To welcome participants to the course. • To introduce the facilitator and participants to each other. • To discover the participants needs. • To encourage interaction and discussion. • To practise writing SMART objectives.
About
Time: The exercises in this module will take about 40 minutes to complete. In total, allowing for discussion, we recommend allowing 50-60 minutes to complete this module.
Aims: • To welcome participants to the course. • To introduce the facilitator and participants to each other. • To discover the participants needs. • To encourage interaction and discussion. • To practise writing SMART objectives.
Group Size: This module is suitable for use with groups of up to 25 participants.
Useful For: Supervisors and above.
You'll Need: Nothing other than the materials provided.
Notes: This module provides a long introduction to courses, but is particularly useful where the concept of SMART objectives is important to the training being delivered. It provides an ideal introduction to performance management training for example.
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I used this in a recent time management session and found it was the one area of the session that didn't excite. Most understood it therefore felt I was going over old ground. Not one of the more inspiring or creative sessions.
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Previous Member
rated this item with 3 stars.
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I used this session with a mixed experienced group of managers all from the same company. Surprisingly at the beginning of the session 8 out of 10 said they were familiar with setting SMART goals however at the end they all commented that they didn't really appreciated the value and had not been setting SMART goals or objectives. The exercise really got them thinking and although they found it challenging it made the points quickly.
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Jayne Dark
rated this item with 4 stars.
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We had an issue in that staff had been asked to ‘coach’ using SMART rather than a specific coaching model such as e.g. GROW. In practice they did neither, as they were not familiar with what SMART actually meant (broken down) and then HOW to make SMART work for them. I wanted to emphasise and familiarise people with what SMART actually is and how to use it appropriately. The module clearly outlines in some detail what the ‘specifics’ of SMART are, more importantly it offers a very clear exercise with numerous examples to reinforce the process. This was actually sufficient but I used the fact that was promoted ‘Specific works better in a financial situation’ to ensure two things happened – firstly that they could ensure that their ‘specific’ objective was in fact a realistic, tangible and measurable outcome. This made a huge difference to their choice of ‘specific’. The second result from this realisation which you can then reinforce is, that they actually then use SMART in support of a realistic business coaching outcome. Satisfying both the learning outcomes with which I was challenged at the very outset.
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Previous Member
rated this item with 4 stars.
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Time:
In total we estimate this exercise will take 80 minutes.
Aims: • To encourage participants to think about the nature of risk. • To encourage participants to think about risk in relation to project management. • To provide participants with an understanding of basic risk management strategies.
About
Time: The exercises in this module will take about 30 minutes to complete. In total, allowing for discussion, we recommend allowing 80 minutes to complete this module. Aims: • To encourage participants to think about the nature of risk. • To encourage participants to think about risk in relation to project management. • To provide participants with an understanding of basic risk management strategies. Group Size: This module is suitable for use with groups of up to 25 participants. Useful For: Team leaders and junior management. You'll Need: • A large supply of sticky labels that participants can write on. (Ideally these should be in a variety of colours). • Plenty of coloured pens. • A prize for the ‘best’ Snakes and Ladders board would be a nice touch. Notes: This module can be used as a follow on from The Wedding Planner, and The Runaway Bride to create a half-day training programme.
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Time:
In total we estimate this exercise will take 95 minutes.
Aims: • To encourage participants to critically review a meeting and identify areas for improvement. • To consider the key responsibilities of the Chair and other attendees at a meeting. • To help participants understand why conventions like an agenda and minutes are important. • To provide an opportunity for participants to practice facilitating and participating in a meeting.
About
Time: The exercise in this module can be completed in about 40 minutes. In total, allowing for discussion, we recommend allowing about 95 minutes for this module.
Aims: • To encourage participants to critically review a meeting and identify areas for improvement. • To consider the key responsibilities of the Chair and other attendees at a meeting. • To help participants understand why conventions like an agenda and minutes are important. • To provide an opportunity for participants to practice facilitating and participating in a meeting.
Group Size: This module is suitable for use with groups of up to about 24 participants, as long as suitable projection facilities are available to give everyone a clear view of the training video.
Useful For: Staff at all levels.
You'll Need: • A computer and a means of connecting to a screen.
Notes: This module is designed to accompany the Glasstap film, ‘The Ineffective Meeting.’ This exercise involves a detailed look at a fictional meeting in order to identify what went wrong. If your level of membership doesn’t include the option to stream this video, you can purchase either a DVD. Alternatively, you may wish to consider using ‘The Monthly Meeting’ in Trainers’ Library, which uses a similar approach to this module, and covers similar learning points, but with a meeting transcript that participants can read.
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This has to be my favourite Glasstap training resource. The DVD is close to the reality of many meetings and this is why it works so well. The supporting materials may not be required for all delegates; I have found that tasking the delegates with a a specific action, such as designing a Meetings Charter, (to be posted on the intranet and on the door of training rooms), or putting together a proposal for their manager to review the structure of team meetings is a practical measure of learning transfer.
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Paula Cook
rated this item with 5 stars.
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I have completed this exercise with two groups of 10 managers over the last 6 months and both times the response from the delegates has been tremendous. Very quickly they were able to identify their weaknesses and what improvements they needed to make. There were a few embarrassed giggles at times as the video was a bit too close to home for some of them!! Thank you Glasstap. Jayne Dark
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Jayne Dark
rated this item with 5 stars.
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Time:
In total we estimate this exercise will take 60 minutes.
Aims: • To identify key learning points for running effective meetings. • To identify strategies for managing difficult behaviours in meetings.
About
Time: The exercise in this module will take about 30 minutes to complete. In total, allowing for discussion, we recommend allowing 60 minutes to complete this module.
Aims: • To identify key learning points for running effective meetings. • To identify strategies for managing difficult behaviours in meetings.
Group Size: This module is suitable for use with groups of up to 25 participants.
Useful For: Anyone being asked to chair a meeting, who might be concerned about how to manage difficult or challenging behaviours.
You'll Need: The audio recording of the story, which can be streamed from Trainers’ Library if you prefer not to read it aloud yourself.
Notes: This exercise is based around a silly, but fun story that makes a lot of important points about effective meetings. It might not be appropriate for all participant groups, but if you are looking for something fun, imaginative and involving, this could be the exercise for you! The exercise can be used to review learning, or to test participants' existing knowledge about how to run effective meetings. If reading the story to participants, we suggest that you rehearse reading the story aloud a few times prior to delivery.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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This worked really well in a short (90 mins) session I ran on effective meetings alongside "A is for Apple".
I modified the exercise by doing the following:
1. Sent out pages 1-2 as pre-work, to get them thinking about the meeting and the characters involved. I also specified that the topic for the meeting would be around attracting more clients to the pet shop.
2. In two groups they brainstormed strategies for the different characters (4 each) and then shared their ideas across.
3. We then did a role play in groups of 6-8. One person was Owly, 4-5 were a selection of the pets, and 1-2 observed. Owlies were given a simple agenda. The others were given notes of how to play their character, and what idea to suggest. This was heaps of fun, attendees in fits of laughter, but did hightlight a number of important points.
I didn't give out the extra notes about the meeting itself, as these felt unnecessary. So generally, with a bit of twaeking and customisation it worked really well.
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Jane Butler
rated this item with 4 stars.
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Time:
In total we estimate this exercise will take 70 minutes.
Aims: • To enable participants to identify key principles of budgetary management. • To identify key questions that should be asked when agreeing budgets. • To identify the issues that can arise when budget setting and managing budgets.
About
Time: The exercises in this module will take about 35 minutes to complete. In total, allowing for discussion, we recommend allowing 70 minutes to complete this module. Aims: • To enable participants to identify key principles of budgetary management. • To identify key questions that should be asked when agreeing budgets. • To identify the issues that can arise when budget setting and managing budgets. Group Size: This module is suitable for use with groups of up to 25 participants. Useful For: Team leaders and junior managers. You'll Need: Nothing other than the materials provided. Notes: This module has been designed as a stand-alone session but it can also be used as a follow on to the Course Module The Wedding Planner. It is intended to provide an introduction to basic budgetary management for those taking on budget/project management responsibilities for the first time.
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Included as part of an introduction to project management course along with the 'Wedding Planner' exercise, there was a great deal of discussion about the costs of weddings from a majority Muslim group, leading to some very interesting cultural insights. Part 2 was a good way to get them to start thinking about budgeting and decision making. It worked well in part because one of the groups rushed headlong into decision making without thinking about deciding what their priorities, when it became clear that their budget was going to run out without them paying for a venue they had to have a swift rethink. The debrief allowed us to really crystallise the learning from that.
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Helen Walker
rated this item with 4 stars.
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Time:
In total we estimate this exercise will take 70 minutes.
Aims: • To help first time managers to recognise and discuss some of the things that they need to do to build awareness of the team and monitor its performance. • To help first time managers understand the importance of spotting potential problems quickly and taking appropriate action to help the team overcome these.
About
Time: The exercise in this module can be completed in about 50 minutes. In total, allowing for discussion, we recommend allowing at least 70 minutes for this module.
Aims: • To help first time managers to recognise and discuss some of the things that they need to do to build awareness of the team and monitor its performance. • To help first time managers understand the importance of spotting potential problems quickly and taking appropriate action to help the team overcome these.
Group Size: This module is suitable for use with groups of up to about 18.
Useful For: Teams, work groups and/or their leaders (especially first time managers) who wish to understand the elements of monitoring a team.
You'll Need: Nothing other than the materials provided.
Notes: This module can be usefully followed by any of the First Time Manager modules. It can also be a useful inclusion in any training intervention around coaching teams.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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I used this material as part of a management course about building an effective team. I included this as the introductory activity to get managers thinking about what role they play within a team. I was slightly worried some managers wouldn't buy-into an activity about farming but it actually worked very well and drew out some key learning points.
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Roxanne Moran
rated this item with 4 stars.
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Time:
In total we estimate this exercise will take 55 minutes.
Aims: • To highlight the importance of time management. • To introduce some of the key aspects of effective time management.
About
Time: The exercise in this module can be completed within 35 minutes. In total, allowing for discussion, we recommend allowing about 55 minutes for this module.
Aims: • To highlight the importance of time management. • To introduce some of the key aspects of effective time management.
Group Size: This module is suitable for use with groups of up to 25 participants.
Useful For: Staff up to junior management.
You'll Need: Nothing other than the materials provided.
Notes: We have suggested running this exercise as a group exercise using flipcharts. If you prefer you can ask participants to complete the exercise individually. The handout includes a blank task list they can use to schedule and plan their time if working alone.
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This worked so well. I had a global HR team of 50 people who had never worked together before, so it had to work as an icebreaker, collaboration, communication and time management exercise. It paid off; within seconds they were all desperate to get stuck in. I re-worked it slightly as these people do not work together, so I took out the work out your own priorities for the week bit.
I added in, that they must prioritise some wellbeing time for themselves, i.e. 2 tea breaks and a lunch every day. They were not allowed to add time on to their day and they had to also factor in some 'me time'. This really worked for them to get to know each other better too. I also interrupted them a couple of times, explaining that they will get interrupted in their day, I asked them to think of things that Brian had forgotten, this really worked well in the feedback, as they take for granted that when people hand things over they do not have time to check if everything was thought of.
One team decided to outsource the whole wedding to someone who was qualified to do the work as they were not and wanted to ensure the customer got the best wedding ever.
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Karon Campbell
rated this item with 5 stars.
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I used this exercise as part of a time management course to help reinforce the importance of managing time.I had 7 delegates so we had a group with of 4 and a group of three. Both groups completed the exercise in the allocated time of 30 minutes using different approaches. They all enjoyed the exercise as it was not work related however, it did reinforce the main purpose of the course which was how to plan and prioritise more effectively. I would definitely recommend this exercise.
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Shirley Palmer
rated this item with 5 stars.
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I started our Time Management session with this activity. It made for a great ice breaker as the teams debated how to change the schedule. The information offered in the trainer notes were very useful. I went through the schedule bit by bit and it proved interesting the other methods that the delegates would use.
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Previous Member
rated this item with 5 stars.
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I used The Wedding Planner exercise at the end of the session to summarise what we had learnt regarding time management, prioritisation and organisation. I split them into two groups of three and gave them half an hour to work out what they were going to do. They seemed to struggle a bit at first and get in a bit of debate how they should organise it. They suggested afterwards that they would have liked some scissors to chop the tasks up and move things round (why didn’t they ask!) After half an hour we discussed what they had come up with and both groups had done it slightly differently. They both understood though that they could delegate tasks and lump similar things together to get things done quicker. In particular they saved time by not travelling so much. Again we linked this back to their role and they thought about how they could organise their own time better.
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Previous Member
rated this item with 4 stars.
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I used the Wedding Planner as a group exercise in an Assessment Centre. I was looking for an exercise that would require the candidates to show their planning, organising, decision-making and communication skills (amongst other competencies); this exercise is ideal because it covers all those bases. It was run as per the brief and I followed it up with some additional reflective questions. I was able to get exactly what I needed for the purposes of selection and I would recommend it as an exercise in this context too. Thanks Trainers’ Library – it meant I didn’t have to come up with a whole new exercise from scratch!
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Previous Member
rated this item with 5 stars.
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We completed the Wedding Planner in a Time Management session recently, it was a fun and fantastic way to show how to priorotise. All of the delegates were female and really played up to the role, however I am sure that men would be just as receptive due to the nature of the brief.
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Previous Member
rated this item with 5 stars.
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I've used 'The Wedding Planner' and it went really well in a time management session for Team leaders. They enjoyed the opportunity to work through a scenario that wasn't work related, yet could still highlight the pitfalls that they themselves make during their working day.
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Previous Member
rated this item with 5 stars.
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Time:
In total we estimate this exercise will take 60 minutes.
Aims: • To allow first time managers to become familiar with the important aspects of being a manager. • To help participants understand the three key roles of a manager.
About
Time: The exercise in this module can be completed in about 45 minutes. In total, allowing for discussion, we recommend allowing at least 60 minutes for this module. Aims: • To allow first time managers to become familiar with the important aspects of being a manager. • To help participants understand the three key roles of a manager. Group Size: This module is suitable for use with groups of up to about 20 participants. Useful For: First time managers who are starting out in the role or managing a new team. This module is particularly useful for those individuals who need to understand some of the underlying principles of the role of manager. You'll Need: Nothing other than the materials provided. Notes: This module can be usefully followed by any First Time Manager or Leadership course module from Trainers’ Library.
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I think this has wider usage than new to management - and is suitable for those who have done it badly for many years! It does create a lot of discussion, and argument, such that you may have to step in for dispute resolution. Give it a go...
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Phil Hawthorn
rated this item with 4 stars.
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Great – quick and easy tool. Used this a lot and found that people take to it really well and can identify tasks really quickly and then find it fascinating to think about the ways they could use it, for example in planning meeting agendas to make sure that they are not over emphasising one side of the triangle. Didn’t take as long as the worksheet suggested. But worked really well as an introduction to the difference between leadership and management.
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Nicky McCrudden
rated this item with 3 stars.
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Time:
In total we estimate this exercise will take 180 minutes.
Aims: • To encourage participants to consider different approaches to improving poor performance, and the relative merits of those different approaches. • To encourage participants to think about appropriate timescales over which they might expect to improve performance and standards. • To consider the implications of not taking action to improve poor performance.
About
Time: This exercise will take about 80 minutes to complete. In total, allowing for discussion, we recommend allowing 180 minutes to complete this module. Aims: • To encourage participants to consider different approaches to improving poor performance, and the relative merits of those different approaches. • To encourage participants to think about appropriate timescales over which they might expect to improve performance and standards. • To consider the implications of not taking action to improve poor performance. Group Size: This module is suitable for use with groups of up to 15 participants. Useful For: Managers, or those who soon will be. You'll Need: Nothing other than the materials provided. Notes: There are two different versions of the team brief for this exercise. For junior managers we recommend using version 1, which contains a list of actions that the managers could consider when dealing with the issues of poor performance. For more experienced managers, we recommend using version 2, which does not provide any clues about the type of action they could take and encourages them to come up with their own solutions. This module is ideally suited for inclusion in training around managing change. You can reduce the amount of time needed for this module by approximately 30 minutes by not requesting a formal presentation and simply asking each team instead to talk through its proposed actions. Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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Used this in a Leadership Development programme, following on from the Hungry Chick Inn Exercise. Modified it slightly so that rather than brainstorming performance solutions, we looked at performance conversations. Different members of the HR team took on the roles of the Chef, Receptionist and Head of Cleaning, and groups of 3 took turns in coaching each of them. Went down really well, and was great for practice and feedback.
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Jane Butler
rated this item with 5 stars.
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I felt moved to write a review on this exercise after running it yet again, very successfully yesterday. A full day of training on performance management can be challenging for those who are new to line management or are lacking in confidence in dealing with under performance; however as a post-lunch exercise this gives everyone the chance to test out their views safely in small groups, as well as getting everyone back into the subject in a practical and engaging way. I have used the exercise both by giving out and by not giving out the possible solutions at the beginning. My experience is that even the most junior managers come up with a number of actions unprompted and so I would generally not give the the extra information. However I would recommend this if you are short of time, as the discussions are much shorter and the exercise could be completed in around 30 -40 minutes.
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Paula Cook
rated this item with 5 stars.
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I ran this exercise as part of a performance management course. It's a good exercise to use after the lunch break as it gives the learners a practical situation outside their comfort zone (unless you work in hospitality) to be able to apply the theory and discussions from the morning session surrounding the performance management cycle. It's also a good way to identify any further issues that may need revisiting or require further clarity before the end of the day.
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Nick Lennon-Barrett
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This activity has been used as part of a Change Management course to clarify their learning. The activity makes them think about the problems at the Hungry Chick and what changes they would make. As there are employees involved it makes them think about how their decision would be made and how they would communicate any changes to their employee’s. I ran this with three different groups but they all came up with similar solutions to the issues.
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